Terms of Service - Sierra Hansen & Lone Peak Law PLLC
Strong Legal Support Every Step of the Way

Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

These Terms of Service ("Terms") govern your use of the website and services provided by Sierra Hansen and Lone Peak Law PLLC ("we," "us," "our," or "Lone Peak Law"). By accessing our website, contacting us, or using our legal services, you agree to be bound by these Terms and our Privacy Policy.

IMPORTANT NOTICE: These Terms do not create an attorney-client relationship. An attorney-client relationship is established only through a signed representation agreement after consultation and mutual agreement on the scope of representation.

1. Legal Services and Representation

Scope of Services

Lone Peak Law provides family law legal services in the State of Utah, including but not limited to:

  • Divorce and legal separation proceedings
  • Child custody and visitation matters
  • Child support and alimony issues
  • Property division and asset protection
  • Guardianship and adoption proceedings
  • Mediation and collaborative divorce services
  • Enforcement and modification of court orders
  • Prenuptial and postnuptial agreements

Geographic Limitation

Our legal services are limited to matters governed by Utah state law and federal law as applicable within Utah. Sierra Hansen is licensed to practice law only in the State of Utah.

No Attorney-Client Relationship

Visiting our website, contacting our office, or attending an initial consultation does not automatically create an attorney-client relationship. Such a relationship is established only when:

  • We have conducted a conflicts check and determined we can represent you
  • Both parties have agreed to the terms of representation
  • A signed representation agreement is executed
  • Any required retainer fee has been paid

2. SMS Text Messaging Terms

Program Description

Program Name: Lone Peak Law Client Communication System

Message Types: By opting in to receive SMS messages from Lone Peak Law, you may receive the following types of messages:

  • Appointment reminders and confirmations
  • Court date notifications and case updates
  • Document requests and deadline reminders
  • Administrative messages related to your legal representation
  • Payment reminders and billing notifications
  • Occasional informational content about Utah family law (if you opt-in to marketing messages)

Consent and Opt-In

By providing your mobile phone number and checking the SMS consent box on our forms, you expressly consent to receive text messages from us at the number provided. This consent is not required to purchase or receive our legal services.

Message Frequency and Costs

  • Frequency: Message frequency varies based on your legal matter and case activity. You may receive 1-10 messages per month during active representation.
  • Costs: Message and data rates may apply according to your mobile carrier plan. Standard messaging rates apply.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  • Supported Carriers: This service works with major U.S. mobile carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers.

Opt-Out Instructions

You can cancel SMS service at any time. To stop receiving text messages from Lone Peak Law, text STOP to any message from us. You will receive a confirmation message confirming your unsubscribe status. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin: Contact our office at (801) 200-3051 or complete a new opt-in process, and we will resume sending SMS messages to you.

Help and Support

If you experience issues with the messaging program, reply HELP to any message for assistance, or contact us directly at (801) 200-3051 or [email protected].

Privacy and Data Protection

For privacy-related inquiries regarding SMS communications, please refer to our Privacy Policy at [your website URL]/privacy-policy.

Data Protection: We do not share mobile phone numbers or SMS opt-in information with any parties for marketing purposes. Your mobile information will not be sold or shared with affiliates or non-affiliates for promotional purposes.

3. Website Use and Limitations

General Information Only

The information on our website is for general informational purposes only and does not constitute legal advice. The law is complex and constantly changing. You should not act or rely on any information on this website without seeking appropriate professional advice specific to your situation.

No Confidential Information

Do not send confidential or sensitive information through unsecured email, website contact forms, or other unsecured electronic communications. Such communications may not be privileged or confidential.

Website Availability

While we strive to keep our website accessible, we do not guarantee continuous availability. The website may be temporarily unavailable due to maintenance, technical issues, or other circumstances beyond our control.

4. Fees and Payment Terms

Legal Fees

Legal fees and costs will be clearly outlined in your representation agreement. Fee structures may include:

  • Hourly billing arrangements
  • Fixed fee services for specific matters
  • Retainer arrangements
  • Mediation services at established rates

Payment Terms

  • Retainer fees are due upon signing the representation agreement
  • Monthly statements are provided for ongoing matters
  • Payment is due within 30 days of billing unless other arrangements are made
  • Late payment may result in suspension of services

Costs and Expenses

In addition to legal fees, you may be responsible for costs and expenses including but not limited to court filing fees, service of process fees, expert witness fees, depositions, copying costs, and travel expenses.

5. Client Responsibilities

Cooperation and Communication

Clients are expected to:

  • Provide complete and accurate information
  • Respond promptly to requests for information or documents
  • Keep us informed of address or contact changes
  • Attend scheduled appointments and court hearings
  • Follow legal advice and court orders
  • Pay fees and costs as agreed

Truthfulness

You must provide truthful and complete information. Providing false or misleading information may result in termination of representation and could harm your legal case.

6. Limitation of Liability

Professional Standards

We will represent you competently and diligently in accordance with Utah Rules of Professional Conduct. However, we cannot guarantee specific outcomes in legal matters.

Limitation of Damages

Our liability to you is limited to the fees you have paid for legal services. We are not liable for indirect, consequential, or punitive damages except as may be required by law or professional liability insurance.

7. Confidentiality and Privilege

Attorney-Client Privilege

Communications between you and our law firm are protected by attorney-client privilege once representation begins. We maintain strict confidentiality of all client information as required by law and professional ethics.

Conflicts of Interest

We conduct conflicts checks before accepting new clients. If a conflict arises during representation, we will address it in accordance with professional conduct rules, which may require termination of representation.

8. Termination of Services

Client Termination

You may terminate our representation at any time by providing written notice. You remain responsible for fees and costs incurred up to the termination date.

Attorney Termination

We may terminate representation in accordance with Utah Rules of Professional Conduct, including but not limited to:

  • Non-payment of fees
  • Client failure to cooperate or communicate
  • Conflicts of interest
  • Client conduct that makes representation unreasonably difficult
  • Completion of the agreed-upon services

File Retention

After termination of representation, we will retain your file in accordance with professional requirements, typically for a minimum of seven years. You may request copies of your file upon payment of copying costs.

9. Disclaimer and Legal Limitations

No Guarantee of Outcome

Legal matters involve uncertainty, and we cannot guarantee specific results or outcomes. Past results do not guarantee future success in similar matters.

Statute of Limitations

Legal claims are subject to statutes of limitations. Delay in seeking legal advice may result in loss of rights or remedies.

Emergency Situations

Our office is not equipped to handle true legal emergencies outside of normal business hours. In emergency situations involving immediate threats to safety, contact local law enforcement or emergency services.

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Lone Peak Law or used with permission. You may not reproduce, distribute, or use our content for commercial purposes without written permission.

11. Dispute Resolution

Governing Law

These Terms are governed by Utah state law and applicable federal law.

Dispute Resolution

Any disputes arising from our attorney-client relationship will be resolved in accordance with the terms of our representation agreement and applicable professional conduct rules. Disputes may be subject to mediation or arbitration as specified in the representation agreement.

Jurisdiction

Any legal action relating to these Terms or our services must be brought in the appropriate state or federal court in Utah.

12. Modifications to Terms

We may modify these Terms from time to time by posting updated terms on our website. Your continued use of our website or services after such modifications constitutes acceptance of the updated Terms. Material changes to representation terms will be communicated directly to existing clients.

13. Professional Licensing and Standards

Utah State Bar

Sierra Hansen is licensed to practice law in Utah (Utah State Bar #[License Number]) and is in good standing with the Utah State Bar. Our practice is subject to Utah Rules of Professional Conduct.

Professional Liability Insurance

We maintain professional liability insurance as required by law and professional standards.

Disciplinary Information

Information regarding attorney discipline can be obtained from the Utah State Bar at www.utahbar.org.

14. Contact Information

For questions about these Terms of Service or our legal services, please contact us:

Sierra Hansen & Lone Peak Law LLC
Email: [email protected]
Phone: (801) 200-3051

Mailing Address:
Lone Peak Law PLLC
3200 W Club House Dr. Suite 150
Lehi, UT 84043

Office Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Consultations available by appointment

Acknowledgment: By using our website, contacting our office, or engaging our legal services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.