Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Sierra Hansen and Lone Peak Law PLLC ("we," "us," "our," or "Lone Peak Law") are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy describes how we collect, use, protect, and handle your personal information when you visit our website, use our services, or communicate with us.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (address, phone number, email address)
- Legal matter details and case-related information
- Financial information necessary for legal representation
- Communication records and correspondence
- Website usage information and analytics data
- Marketing preferences and communication consent
How We Collect Information
- Directly from you when you contact us or use our services
- Through our website forms, consultations, and communications
- From third parties with your consent (such as other attorneys or experts)
- Through automated technologies like cookies and analytics tools
2. SMS Text Messaging Program
Consent and Opt-In
By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from Lone Peak Law regarding:
- Appointment reminders and confirmations
- Case updates and legal notifications
- Administrative messages related to your legal matter
- Occasional informational content about family law (if you opt-in to marketing messages)
Important A2P Compliance Notice: No mobile information will be collected, used, or shared with any parties, affiliates, or non-affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors who provide direct support services such as customer service. Text messaging originator opt-in data and consent will not be shared with any other parties.
Message Frequency and Costs
- Message frequency varies based on your legal matter and preferences
- Message and data rates may apply according to your mobile carrier plan
- Carriers are not liable for delayed or undelivered messages
Opt-Out Instructions
To stop receiving text messages: Reply STOP to any text message from us. You will receive a confirmation message confirming your unsubscribe status. After this confirmation, you will no longer receive SMS messages from us.
To rejoin: Contact our office or complete a new opt-in process through our website or forms.
For help: Reply HELP to any message or contact us directly using the information provided below.
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing legal representation and related services
- Communicating with you about your legal matters
- Scheduling appointments and sending reminders
- Processing payments and maintaining financial records
- Complying with legal and ethical obligations
- Improving our services and website functionality
- Sending relevant legal information and updates (with your consent)
4. Information Sharing and Disclosure
We maintain strict confidentiality of client information as required by attorney-client privilege and professional ethics rules. We may share your information only in the following limited circumstances:
- With your consent: When you explicitly authorize us to share information
- Legal requirements: When required by law, court order, or legal process
- Professional consultations: With other attorneys, experts, or professionals as needed for your representation (with appropriate confidentiality protections)
- Service providers: With trusted third-party service providers who assist us in delivering legal services (such as court reporting services, document review platforms, or case management systems) under strict confidentiality agreements
No Unauthorized Data Sharing: We do not sell, rent, or trade your personal information to any parties for marketing or commercial purposes. We do not share mobile phone numbers or SMS opt-in data with any parties, affiliates, or non-affiliates for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security assessments and updates
- Staff training on privacy and security practices
- Secure document management systems
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide legal services and maintain our attorney-client relationship
- Comply with legal and regulatory retention requirements
- Resolve any potential legal claims or disputes
- Meet our professional obligations under applicable bar rules
Client files and related information are typically retained for a minimum of seven (7) years after the conclusion of representation, or as required by applicable law.
7. Your Rights and Choices
You have the right to:
- Access: Request copies of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Opt-out: Unsubscribe from marketing communications and SMS messages
- Data portability: Request transfer of your information in certain circumstances
- Questions: Contact us with any privacy-related questions or concerns
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Provide personalized content and services
- Remember your preferences and settings
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may limit website functionality.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. We will post the updated policy on our website and indicate the effective date of the changes. For material changes, we may provide additional notice as appropriate.
10. Legal Basis for Processing (GDPR)
For individuals in the European Union, we process personal information based on the following legal grounds:
- Consent: When you have given clear consent for specific processing activities
- Contract: When processing is necessary for the performance of legal services
- Legal obligation: When we must process data to comply with legal requirements
- Legitimate interests: When processing serves our legitimate business interests while respecting your privacy rights
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Sierra Hansen & Lone Peak Law LLC
Email: [email protected]
Phone: (801) 200-3051
Mailing Address:
Lone Peak Law PLLC
3200 W Club House Dr, Suite 150
Lehi, UT 84043
For SMS-related inquiries, you may also text HELP to any message you receive from us, or contact us using the information above.
12. Utah State Bar Compliance
Sierra Hansen is licensed to practice law in the State of Utah and is a member in good standing of the Utah State Bar. All client communications and information handling comply with Utah Rules of Professional Conduct and applicable state and federal privacy laws.
Attorney-Client Privilege: Communications between you and our law firm may be protected by attorney-client privilege. We maintain the confidentiality of privileged communications as required by law and professional ethics rules.